McRoberts has been a trusted security partner to the cruise line industry since 1993. In 2015, in response to a serious security incident involving a cruise passenger who was on an excursion off the ship, McRoberts introduced the first of what would become a number of modules of PaxTrak, a suite of security and workflow efficiency software applications.
PaxTrak-C was developed to meet the specific risk created by the lack of visibility into passenger-tender assignment. It is a mustering and tendering accountability application that was developed and implemented in 60 days to meet a specific risk. PaxTrak-C allows for the scanning of over 280 passenger scans in under 15 minutes. Leveraging smartphone technology, PaxTrak-C is easy and intuitive to use. Security personnel scan each passengers’ cruise card at transition points such as boarding a tender. The system is compatible with standard barcodes or RFID cards. The software application is intuitive and user-friendly.
Based on the success of PaxTrak-C, PaxTrak-X was developed for continued visibility into off-ship passenger location. The application is intended for shore excursion operators to scan passengers at choke points during their shore excursions. PaxTrak-X provides GPS Tracking for Shore Excursions and two-way emergency communications via SMS. Data is stored in the cloud. The software application is intuitive and user-friendly.
PaxTrak-A is an access control application that has proven its worth at drydocks. Authorized individuals are loaded into the PaxTrak database and given RFID cards that are then scanned at ingress and egress points. Every scan is time-stamped. The software application is intuitive and user-friendly.
PaxTrak-D provides a portal for vendors to register their companies, drivers and trucks with and to make specific and detailed requests to deliver cargo to ships in port. Cruise lines use PaxTrak-D to manage their deliveries and produce reports for regulatory agencies. The software application is intuitive and user-friendly.
PaxTrak-XI, which is in development, will be a tracking application that passengers can download and use for the duration of their cruise.
PaxTrak-Pro, which is under development, will be a property management/guest experience module.
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