Off-Ship Passenger Tracking and Vendor and Visitor Management and Vetting
McRoberts has been a trusted security partner for cruise lines since 1993. In response to a major security incident in 2015 that left a cruise line not knowing the exact location of passengers on an excursion, we developed PaxTrak, an innovative suite of security and workflow efficiency solutions.
Our software tracks passengers on excursions, manages deliveries and vetting of delivery drivers, manages and vets ship visitors, and manages worker access during drydocks, ensuring security compliance and efficiency.
PaxTrak-SV™ provides a portal for visitors and vendors to cruise lines to create user profiles and make specific requests to visit ships in port. Cruise line approvers and administrators use the PaxTrak-SV™ cruise line tracking system to manage their vendors and approve and manage ship visits.
PaxTrak-A is an access control application that has proven its worth at drydocks.
Authorized individuals are loaded into the PaxTrak database and given RFID cards that are then scanned at ingress and egress points. Every scan is time-stamped.
This cruise ship software application is intuitive and user-friendly.
The PaxTrak-C cruise line tracking system was developed to meet the specific risk created by the lack of visibility into passenger-tender assignment.
It is a mustering and tendering accountability application that was developed and implemented in 60 days to meet a specific risk. PaxTrak-C allows for the scanning of over 280 passenger scans in under 15 minutes.
Leveraging smartphone technology, PaxTrak-C is easy and intuitive to use. Security personnel scan each passengers’ cruise card at transition points such as boarding a tender. This cruise line tracking system is compatible with standard barcodes or RFID cards.
The software application is intuitive and user-friendly.
Based on the success of PaxTrak-C, PaxTrak-X was developed for continued visibility into off-ship passenger location.
The application is intended for shore excursion operators to scan passengers at choke points during their shore excursions. PaxTrak-X provides GPS Tracking for Shore Excursions and two-way emergency communications via SMS. Data is stored in the cloud.
The software application is intuitive and user-friendly.
PaxTrak XI tracks off-ship guests during the duration of a cruise.
Intended users: Individual guests
PaxTrak Pro is the property management/guest experience module.
Intended users: All stakeholders